Frequently Asked Questions

How do I register for an account?

You can click here to Register for an online account or select 'Register' in the top right corner of the homepage.

If you are a current customer, we'll ask you for only a couple pieces of information. If you know your account number, this is even more helpful.

If you are a new customer to Grimco, we'll ask you for your basic contact & company information. If you have a company website or social page, feel free to include this link to help us get to know you better.

What if I forgot my password?

No problem! Click here or select 'Forgot Password' on the homepage. Enter in the email address that is associated with your login and within 10 minutes or so, you will receive a link to reset your password.

If you don't receive an email, you may need to enter a different email address. Please feel free to contact our support team at 800.542.9941 and we will make sure you are taken care of!

Can my account have more than one login?

Yes!  Your company/business can have multiple logins as long as they are different email addresses.

How do I receive free shipping?

Qualifiers for Free Shipping

  • Any local delivery/UPS Ground order over $100 (when order is placed on Grimco.com)
  • Any local delivery/UPS Ground order over $150 (when order is not placed on Grimco.com)
  • Any order with over $3,000 of Grand Format shipments (excluding motor freight shipments)

Additional Information

  • All motor freight shipments will incur a minimum of $175 delivery charge
  • Updating a shipping method or selecting “Ship Now” will incur additional shipping charges.
  • Shipments to Hawaii & Alaska do not qualify for free shipping and will be subject to appropriate freight charges.
How do I register for an account?

You can click here to Register for an online account or select 'Register' in the top right corner of the homepage.

If you are a current customer, we'll ask you for only a couple pieces of information. If you know your account number, this is even more helpful.

If you are a new customer to Grimco, we'll ask you for your basic contact & company information. If you have a company website or social page, feel free to include this link to help us get to know you better.

Okay, I've registered for an account. What's next?

We will process your application within 24 business hours.

Once approved, you will receive a confirmation email and a link to create your password. You are now ready to sign in!

If we are unable to verify your business, you'll receive a follow up email asking for more information. Please know, since we are a wholesaler, we can only sell to those with sign-making equipment or capabilities.

What if I forgot my password?

No problem! Click here or select 'Forgot Password' on the homepage. Enter in the email address that is associated with your login and within 10 minutes or so, you will receive a link to reset your password.

If you don't receive an email, you may need to enter a different email address. Please feel free to contact our support team at 800.542.9941 and we will make sure you are taken care of!

Can my account have more than one login?

Yes!  Your company/business can have multiple logins as long as they are different email addresses.

How do I receive free shipping?

Qualifiers for Free Shipping

  • Any local delivery/UPS Ground order over $100 (when order is placed on Grimco.com)
  • Any local delivery/UPS Ground order over $150 (when order is not placed on Grimco.com)
  • Any order with over $3,000 of Grand Format shipments (excluding motor freight shipments)

Additional Information

  • All motor freight shipments will incur a minimum of $175 delivery charge
  • Updating a shipping method or selecting “Ship Now” will incur additional shipping charges.
  • Shipments to Hawaii & Alaska do not qualify for free shipping and will be subject to appropriate freight charges.